How to Fix Samsung WF45T6000AW Washing Machine 5C Error Code

Quick Diagnosis

The 5C error code indicates a water drainage failure. The washing machine is unable to pump out water within the allotted time, which is typically caused by a clogged debris filter, a kinked drain hose, or a blocked pump impeller.

Technical diagnostic blueprint diagram for the Samsung WF45T6000AW Washing Machine showing symptoms of 5C Error Code.

Step-by-Step Resolution

  1. 1

    Turn off and unplug the washing machine from the electrical outlet for safety.

  2. 2

    Place a shallow pan and towels under the emergency drain cover at the bottom front of the machine.

  3. 3

    Open the access cover, pull out the black emergency drain tube, remove the plug, and empty the water into the pan.

  4. 4

    Rotate the main drain filter cap counter-clockwise to remove it, and clean out any trapped debris, lint, or coins.

  5. 5

    Pull the washer away from the wall to verify the drain hose is not kinked, bent, or inserted more than 6 inches into the standpipe.

  6. 6

    Reinsert the filter, secure the drain tube plug, plug the power cord back in, and run a short spin cycle to test.

Alternative Causes & Edge Cases

  • Applies to Kenmore washers built on the Samsung platform.
  • An air lock in the drain pump or a failed drain pump motor will also trigger the 5C code.