Smart Home Guides
Select your specific device model or error symptoms below to view step-by-step physical troubleshooting steps.
How to Fix August Smart Lock Flashing Red Circle
A flashing red circle light around the manual turn-dial of the August Smart Lock indicates that the motor is encountering physical resistance during the locking/unlocking sequence, or that the internal batteries are critically low.
How to Fix Ecobee Smart Thermostat Flashing Green Light on Top
A pulsing or flashing green LED bar on the top edge of the Ecobee Smart Thermostat indicates an unread Alexa voice notification or that a secondary smart sensor has failed to sync physically, keeping the bus in a waiting state.
How to Fix Ecobee SmartThermostat with Voice Control Blank Black Screen
A blank or black screen indicates the thermostat is not receiving 24V AC power from the HVAC control board.
How to Fix Kwikset Halo Flashing Red Light / Beeping
A flashing red interior status light accompanied by beeping on a Kwikset Halo smart lock indicates a deadbolt latch physical jam or gear timing fault.
How to Fix MyQ Smart Garage Hub Flashing Green LED / Beeping
A flashing green LED on the MyQ Smart Garage Hub accompanied by warning beeps indicates that the hub has lost physical signal connection with the door sensor, or the door sensor's battery is depleted.
How to Fix Nest Thermostat W5 Error Code
The W5 error code indicates that the Nest Thermostat's physical Wi-Fi chip is unable to connect to the network.
How to Fix Nest Learning Thermostat Blinking Red Light
A blinking red light on the top of the Nest Learning Thermostat screen indicates that the internal battery is critically low and the device is shutting down WiFi functions to charge.
How to Fix Nest Learning Thermostat 3rd Generation E74 No Power Error
The E74 error indicates that the thermostat is not detecting 24V AC power on the Rh or Rc wire.
How to Fix Nest Protect Smoke and Carbon Monoxide Alarm Chirping and Pulsing Yellow Light
A chirping sound paired with a pulsing yellow light signifies that the Nest Protect has detected low batteries, sensor dust build-up, or has reached its physical expiration date.
How to Fix Philips Hue Bridge 2.0 Internet Light Flashing and Not Connecting
An internet light flashing or remaining off indicates that the Hue Bridge has established local network communication but is unable to connect to the Philips cloud servers.
How to Fix Ring Video Doorbell 3 Spinning White Light and Not Charging
A spinning white light or failure to charge despite being hardwired indicates the doorbell is not receiving sufficient voltage from the transformer or the internal battery is too cold to charge.
How to Fix Ring Video Doorbell Solid Blue Light
A solid blue ring light on a Ring Video Doorbell indicates that the internal button contact is physically stuck in the depressed position, or the device is undergoing an unaligned battery latching sequence.
How to Fix Schlage Encode Beeping & Red X
A red 'X' flashing on the keypad accompanied by three long beeps on the Schlage Encode smart lock indicates a physical deadbolt binding error.
How to Fix SimpliSafe Base Station Pulsing Red Light
A pulsing red ring light on the SimpliSafe Base Station indicates a critical system warning, commonly triggered by a physical power failure (running on backup batteries) or a failure to establish a connection with the cellular network module.