Full featured Tech Support for all websites, PC based office software, such as Excel & Word, email, and online office software such as OneDrive, Google Drive, G-Suite and iCloud.
Support for office products such as spreadsheets, word processing, slides and other productivity software used in businesses.
Scan our tech support pages for information on starting to use office software either PC based or online using licensed and free versions. Help and support for setting up accounts, creating documents and spreadsheets from templates.
What is Technical Support?
Technical support is the assistance customers receive from a company's technical staff and is generally provided over the phone, online chat, or email.
The goal of technical support is to help customers to troubleshoot their technical problems. Technical support can be a service in which the customer pays for or it can be offered free of charge as a courtesy.
Technical support representatives usually work from their own office and are not on-site with customers. They are often required to have extensive knowledge of the company's products and services in order to answer questions without having to consult another technician.
What are the Benefits of Outsourcing Your Technical Support Requirements?
Outsourcing your technical support requirements can be a great way to save time and money. With the help of outsourcing companies, you can get access to a team of highly skilled professionals who will take care of your needs.
The benefits of outsourcing technical support are:
- You will have more time to focus on other tasks in your business;
- You will have access to highly skilled professionals who know how to handle different types of customer problems;
- You can get high quality service at a lower cost than if you hired an in-house team.